866-748-1391

A SERVICE OF
DOROTHY LANE MARKET.
SALE
Shipping Info
  1. Flat Rate Shipping:
    • Wherever you see the item is eligible for a flat rate shipping charge of $9.99 per address. At checkout you will see the estimated arrival date for your shipment. Expedited shipping is available for an additional charge. Flat rate is not available for orders to Hawaii and Alaska
       
  2. Warm-Weather Packaging Charge:
    • Your food can get quite hot on its way to you, and at shopDLM.com we go to great lengths to ensure that your food reaches you in the best possible condition. A $4.00 warm-weather packaging charge is applied per address to all orders containing items requiring warm-weather care from May 1 thru September 30.
       
  3. Shipping Schedules:
     
      Merchandise Total Flat Rate Two Day Overnight Saturday
      $0.00 - $25.00 $9.99 $13.00 $30.00 $45.00
      $25.01 - $50.00 $9.99 $17.00 $33.00 $55.00
      $50.01 - $75.00 $9.99 $20.00 $37.00 $60.00
      $75.01 - $100.00 $9.99 $22.00 $42.00 $65.00
      $100.01 - $125.00 $9.99 $25.00 $45.00 $70.00
      $125.01 & up $9.99 $35.00 $50.00 $75.00

       
    • Alaska and Hawaii:
      1. Add $10.00 per address to the above rates
      2. Flat Rate is not available for shipments to Alaska and Hawaii
      3. Two Day takes three days
      4. Overnight is not guaranteed next day
         
  4. Arrival Dates and Order Cut Off:
    1. Two Day Service
      • Order by 2 P.M. EDT Monday thru Wednesday and your order will ship out the same day. Any orders placed after 2 P.M. EDT Wednesday thru Sunday will ship the following Monday to avoid having your food sit in a warehouse over the weekend.
    2. Overnight Service
      • Order by 2 P.M. EDT Monday thru Thursday and you order will ship out the same day.
    3. Saturday Delivery Service
      • Not available in all areas. For available areas orders must be placed by 2 P.M. EDT on Friday.
    4. Arrival Dates
      • Select any day Monday through Saturday up to a year in advance and we will make sure your food arrives by that day. Your food may arrive earlier than the day you requested, up to five days with our flat-rate service. Overnight service is guaranteed to arrive on the day you choose. Saturday service is not available in all areas. Orders must be placed by 2 P.M. EDT for next day delivery.

       
  5. Signature Requirements
    • In order to prevent your recipient being required to be home to receive your package and the food potentially being damaged from multiple delivery attempts, we authorize FedEx, in most cases, to leave your packages at the recipients address without a signature. All shipments containing alcohol do require an adult signature upon delivery.

     
  6. Alaska and Hawaii
    • We do not offer the Flat Rate shipping option to Alaska and Hawaii. There is an additional $10.00 charge per address. In order to ensure your food reaches the recipients address in the best possible condition Two Day service orders must be received by 2 P.M. EDT on Tuesday to shipped the same week.

     
  7. APO and FPO
    • Unfortunately, we do not currently ship to APO and FPO address.

     
  8. P.O. Box
    • We cannot ship to perishables to P.O. Boxes. FedEx is our courier and they cannot deliver to them.

     
  9. Local Deliveries
    • For local deliveries we recommend that you choose our standard FedEx shipping options as they tend to be the most cost effective, however if you would like us to ship via a local courier please call us at 866-748-1391 and we would be happy to arrange that.

     
  10. Alcohol Shipments
    • An adult signature will be required upon the delivery of all packages that include alcohol.
    • Due to the fragile nature of alcohol shipments and the need for an adult signature upon delivery, there is a $6.00 Special Services charge applied per address to all shipments containing alcohol.
    • Flat Rate shipping is may not be available for shipments containing alcohol.
    • Discounts and promotional codes do not apply to alcohol. Sales tax charged where required.